Contact

Contact Us

We’re here to support your journey. Whether you have a question about our formulas, need help tracking an order, or just want to share your progress, the Vitamoon team is ready to assist.

Get In Touch

For the fastest response, please reach out via email. Our dedicated support team typically responds within 24 hours during business days.

Quick Links & Policies

Before reaching out, you may find an immediate answer to your question in our official policy documents:

  • Shipping Policy: Details on our 1–2 business day processing time and 3–5 day domestic delivery.

  • Refund Policy: Information on our 30-Day Happiness Guarantee and how to return unused products.

  • Terms of Service: The "fine print" regarding your use of our website and products.

  • Privacy Policy: How we protect and manage your personal data.

Frequently Asked Questions

Where is my order? Once your order ships (usually within 1–2 business days), you will receive a tracking number via email. Please check your mailbox, as USPS and DHL often deliver there rather than on the doorstep.

How do I use the 30-Day Happiness Guarantee? If you aren't satisfied with your first purchase, just email us at support@vitamoon.com within 30 days of delivery. No need to ship the bottles back!

Do you ship internationally? Currently, Vitamoon ships exclusively within the United States to ensure the fastest delivery times and best customer experience.

Mailing Address & Business Details

Vitamoon

Address: 1309 Coffeen Avenue ste 1200, Sheridan, WY, 82801

Email: support@vitamoon.com

Hours: Monday – Friday, 9:00 AM – 5:00 PM EST